Terms and Conditions

 

General Terms and Conditions and Customer Information

 


 

I. General Terms and Conditions

 


 

§ 1 Basic Provisions

 

 

  1. The following terms and conditions apply to all contracts concluded with us as the provider (TANARAS) via the website http://tanaras.de/. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.

  2. A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or profession.

 

 

 

 

§ 2 Conclusion of the Contract

 

 

  1. The subject matter of the contract is the sale of goods.

  2. By displaying the respective product on our website, we make you a binding offer to conclude a contract under the conditions specified in the item description via the online shopping cart system.

  3. The contract is concluded via the online shopping cart system as follows:

    The goods intended for purchase are placed in the “shopping cart”. You can access the shopping cart at any time via the corresponding button in the navigation bar and make changes there.

    After clicking the “checkout” button (or a similar term) and entering your personal data, payment and shipping details, the order data will be displayed as an order summary.

 


If you choose an instant payment system (e.g., PayPal Express/Plus/Checkout, Amazon Pay, Sofort, giropay), you will either be directed to the order overview page in our online shop or redirected to the website of the provider of the instant payment system. If redirected, you make the appropriate selections or enter your data there. Finally, you will again be shown the order summary either on the website of the payment provider or after returning to our shop.


Before submitting the order, you have the option to check, amend (including using the browser’s “back” function) or cancel the order.


By submitting the order via the corresponding button (“order with obligation to pay”, “buy now”, “place order” or similar wording), you make a legally binding declaration of acceptance of the offer, thereby concluding the contract.

 

  1. Order processing and transmission of all information required in connection with the conclusion of the contract will be carried out by email, partly automated. You must therefore ensure that the email address you provide is correct, that receipt of emails is technically ensured, and in particular not prevented by SPAM filters.

 

 

 

 

§ 3 Special Agreements on Payment Methods

 

 

  1. Payment by SOFORT / Sofortüberweisung

    When selecting this payment method, processing is carried out via Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; “SOFORT”), a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). You must have an online banking account activated for SOFORT in order to use this method. During the ordering process, you identify yourself accordingly and confirm the payment instruction to SOFORT. Your bank account will be debited immediately after the order is placed. More information: https://www.klarna.com/sofort/.

  2. Payment via PayPal / PayPal Checkout

    When selecting a payment method offered via “PayPal” / “PayPal Checkout”, processing is carried out via PayPal (Europe) S.à r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg; “PayPal”). The available payment methods via PayPal are displayed during checkout. PayPal may use third-party payment services for processing; if special conditions apply, you will be informed separately. More information: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

 

 

 

 

§ 4 Right of Retention, Retention of Title

 

 

  1. You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.

  2. The goods remain our property until the purchase price has been paid in full.

 

 

 

 

§ 5 Warranty

 

 

  1. The statutory warranty rights apply.

  2. As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so does not affect your statutory warranty rights.

  3. If a characteristic of the goods deviates from the objective requirements, such deviation is deemed agreed only if you were informed of it before submitting the order and it was expressly and separately agreed between the parties.

 

 

 

 

§ 6 Choice of Law, Place of Performance, Jurisdiction

 

 

  1. German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the state in which they have their habitual residence.

  2. The place of performance for all obligations arising from business relations with us and the place of jurisdiction shall be our registered office, provided you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is unknown at the time the action is filed. The right to appeal to another court of competent jurisdiction remains unaffected.

  3. The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.

 

 

 

 

II. Customer Information

 


 

1. Identity of the Seller

 


TANARAS

Tempelhofer Weg 5

78056 Villingen-Schwenningen

Germany

Phone: +49 152 52843474

Email: team@tanaras.de


Alternative Dispute Resolution:

The European Commission provides a platform for online dispute resolution (ODR), available at: https://ec.europa.eu/odr.

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

 

 

 

2. Information on the Conclusion of the Contract

 


The technical steps for concluding the contract, the conclusion itself and the options for correction are carried out in accordance with the provisions “Conclusion of the Contract” in our General Terms and Conditions (Section I).

 

 

 

3. Contract Language, Storage of the Contract Text

 


3.1. The contract language is German.


3.2. The full contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out using the browser’s print function or saved electronically. After receipt of the order, the order data, legally required information for distance contracts and the GTC will be sent to you again by email.

 

 

 

4. Essential Characteristics of the Goods or Services

 


The essential characteristics of the goods and/or services can be found in the respective offer.

 

 

 

5. Prices and Payment Terms

 


5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.


5.2. No shipping costs are charged.


5.3. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.


5.4. Unless otherwise stated for the individual payment methods, the payment claims arising from the contract are due immediately.

 

 

 

6. Delivery Conditions

 


6.1. The delivery conditions, delivery dates and any delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.


6.2. If you are a consumer, it is legally regulated that the risk of accidental loss or deterioration of the sold goods during shipment passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by us or another person designated to carry out the shipment.

 

 

 

7. Statutory Warranty Rights

 


Warranty is governed by the section “Warranty” in our General Terms and Conditions (Section I).

 

 

These General Terms and Conditions and Customer Information were prepared by attorneys specialized in IT law (Händlerbund) and are continuously reviewed for legal compliance. The Händlerbund Management AG guarantees the legal security of the texts and assumes liability in the event of warnings. More information: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.


Last updated: 01/08/2024